Service Support

Online Support Center

The aim of On-Line Support Center is to provide assistance to service engineers when problem arises during servicing of machines. The objective is to increase customer satisfaction, enhance our interactions with customer which would in turn improve organization morale.

The On-Line Support Center serve as a pivotal role in becoming a key strategic differentiator in mature markets through the deliverance of quality customer service.

 

Maintenance Training Center

Provides basic to advanced level maintenance training for machine tools.

Course content includes:

  • Basic M&E
  • Basic CNC knowledge
  • PM for each machine models
  • Hydraulic &pneumatic in machine tool
  • Alarm & diagnosis
  • Unit structure & function
  • Service specify on machine models
  • Practical on machine units
  • Troubleshooting on electrical circuit